Can I receive a refund for a purchase made with commuter benefits funds?

If your account was funded through a commuter benefits program (such as WageWorks, Edenred, or similar), any refund must be processed through your employer or the commuter benefits provider. This is because these funds are typically pre-tax, and returning them directly to you could have tax implications.

To request a refund:

1. Contact your HR or benefits administrator.
2. Provide any necessary documentation (e.g., proof of purchase, refund confirmation).
3. They will coordinate with the commuter benefits provider to ensure the refund is handled in compliance with IRS regulations.

We’re happy to assist with documentation or receipts if needed—just let us know!