During the early adopter phase passes and stored value cannot be transferred to the new mobile app. We encourage everyone to deplete their stored value and use their passes until they expire first. After that, we suggest downloading the new mobile app and establishing an account for use there. The legacy mobile app will be decommissioned and as an early adopter you’ll already be set up to use the new fare system and equipment.
Can I transfer my passes or stored value from my existing account to the new mobile app?
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