It is FDOT policy that SunRail reviews and updates SunRail account records periodically. Florida Statute Section 338.231(3)(c) (http://www.leg.state.fl.us/Statutes/index.cfm?App_mode=Display_Statute&Search_String=&URL=0300-0399/0338/Sections/0338.231.html) requires SunRail to report and transfer the funds in this account to the Florida Bureau of Unclaimed Property if there has been no activity per the Florida Statute.
Any of the following actions will keep your account active:
- log into the SunRail mobile app or Rider Web or perform any account activity
- use fare media on a registered account
Purchased stored value will be transferred to the State of Florida as unclaimed property. After funds are transferred, claims may be filed using https://www.fltreasurehunt.gov/ or by contacting Claimant Services at the Florida Bureau of Unclaimed Property at 888-258-2253 or 850-413-5555.
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