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  1. SunRail (English)
  2. SunRail Mobile App General FAQs

SunRail Mobile App General FAQs

  • What if I lost my device, or I purchased the wrong ticket? Can I get a refund?
  • Will fare inspection personnel need to handle my device?
  • When I open the app, I get an error screen instructing me to “Contact Support”. What should I do?
  • What should I do if I get a new phone or if I lost my phone?
  • What if my device battery dies?
  • Which phones and operating systems are supported?
  • What if the app is unresponsive?
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